The Business Manager or BM is Go Global's project management platform. It allows you to work on projects, manage your personal details, and upload your invoices. Any information related to the projects you work on for Go Global is available in the BM.

Change your Plunet BM password:

Due to security policies, Plunet BM has enabled a self-service procedure to set up a new password. Operators can not reset your password, enforcing the user to be the only person who knows it.

1. Go to our Plunet BM web page. Click the following link or copy and paste into your web browser of your choice
   https://login.goglobal-consulting.com
2. Click the Set up a new password option. Enter your user name and the captcha text.  Please note you must know your user name, otherwise you will not receive the email with instructions. If you don't remember the user name please contact the Talent Team or IT Support Team.
3. You will receive an email from Plunet BM with your verification code. Copy and paste the code and click "Confirm".
4. Now you will be able to change your password. Finally, click "Change Password".

Hints and Tips:

• If the captcha doesn't work, please erase all cache and cookies from your web browser or try the link in a different web browser.
• Don't close the browser's tab after entering the captcha. Wait to receive the email with the verification code in your inbox, and also check the spam/bulk email folder.
• Each verification code has a lifespan of 30 minutes.
• Choose a strong password.
• Do not share your access credentials with anywone as they identify you as an individual in the system.

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Navigate to this Link

1. Create a New User:

• First you have to create your user if this is your first time creating a "New Ticket" (you only have to create your user "one time only")
• Second you need to click in "Open a new ticket" or "Sign In" then go to "Create an account"
• You will have to complete all the necessary fields, then a confirmation email will be sent to you, once the confirmation email is confirmed you will be able to create the ticket in question.

2. Create a new Ticket:

• Click in "Open a new Ticket"
• Complete the form and submit click in the button "Create ticket"

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Sporadicly after entering the username and password and clicking the 'Log in' button, it becomes disabled (grayed out), and nothing happens. As a workaround, after the 'Log in' button becomes disabled, navigate to the following page:
https://login.goglobal-consulting.com/logout

The browser may display some irrelevant data, such as JSON code and/or a 500 error code. Once you see this response from the server in the browser, proceed to log in to BM as usual.

1. Login button greyed out:
   Sporadicly after entering the username and password and clicking the 'Log in' button, it becomes disabled (grayed out), and nothing happens. As a workaround, after the 'Log in' button becomes disabled, navigate to the following page:
   https://login.goglobal-consulting.com/logout
   The browser may display some irrelevant data, such as JSON code and/or a 500 error code. Once you see this response from the server in the browser, proceed to log in to BM as usual.